AI Mate

AI Mate sits beside operators. The agentic harness retrieves approved knowledge, answers day-to-day questions, and can open tickets or drafts when tools are enabled. Guardrails keep it from acting outside policy.

Best for: Teams that repeat the same internal questions across Slack, email, and wikis.

What is included

• SOP and doc retrieval
• Cited internal answers
• Optional ticket and draft tools
• Role-aware access
• Quality evals