Claude Automation · Multi-Location Lead Agents

Petland Texas : Agentic Inquiry Workflows

Client

Petland Texas

Location

USA

Duration

1 Month

Year

2025

Role

AI Delivery Team

Live Site

Overview

Implemented AI-powered inquiry workflows for a multi-location pet retailer. Claude agents classify location intent, prepare CRM-ready payloads, and trigger follow-up sequences under an agentic harness with operator visibility.

Technologies used: Claude, Agentic Harness, Lead Automation, CRM Tools, Workflow Routing.

Key Features

Location-aware Claude routing
Automated follow-up drafts
CRM-ready lead packaging
Store-team exception queue
Conversion-focused inquiry UX

Technologies

ClaudeAgentic HarnessLead AutomationCRM ToolsWorkflow Routing

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