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Case Study

MWMW : Agent Ops Console

Agentic Ops · Claude Harness Admin

Experts Cloud Pvt Ltd · Pakistan · 2025 · Ongoing

MWMW : Agent Ops Console

Challenge

The Experts Cloud Pvt Ltd team needed higher operational leverage without adding headcount. Manual workflows and fragmented tools were slowing response times and burying operators in repetitive work.

Approach : Claude agentic harness

InferentCloud designed a Claude-powered agentic harness around the real workflow: tool access, memory of prior steps, guardrails for risky actions, and human approval gates. Agents handle the repeatable path; people own exceptions.

Solution

Built the admin surface for an agentic product: operators inspect Claude harness runs, edit knowledge, and manage users without touching infrastructure. Tables, editors, and review queues are designed around agent observability.

Outcome

Operators gained a production AI system they can supervise : faster cycle times, clearer audit trails, and a harness that can be evaluated and improved as the business changes.

Highlights

  • Harness run inspection
  • Transcript and tool-call review
  • Content and prompt ops
  • Role-ready admin layout
  • Quality sampling workflows
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